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Customer reviews of Merit Motors

At Merit Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Merit Motors

Merit Motors
5
4.9

All 184 customer reviews

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  • 5

    Top marks to merit motors

    By Anonymous on 18 January 2024 | Purchase not verified

    Excellent friendly business, great communication, and great sale team. Will deal again with them in the future. Thanks again Phil


  • 5

    Highly recommended

    By William M on 09 January 2024 | Purchase not verified

    Recently purchased a used pick up from Merit Motors, vehicle as described and delivered as agreed. Very happy with vehicle and the gents from Merit were very helpful and pleasant regarding the whole deal from start to finish. Would certainly recommend.


  • 5

    Waste of time

    By Anonymous on 09 January 2024 | Purchase not verified

    Wasted journey. Drove 45 mins, When we arrived a man came out of the sales office, walked past us to his car, ignored us and drove off! Went to sales office thinking someone else must be there but he had locked up, ignorant, bizarre behaviour and bad customer service. Waste of time anyway as all 3 cars we went to view weren’t there anyway! But we wanted to look at another but sales guy just left without acknowledging us, mustn’t need the custom 👍🏻


  • 5

    By Bill K on 23 December 2023 | Purchase not verified

    Easy to work with. Danny was amazing throughout the sale.Would recommend


  • 5

    Reputable car dealership

    By Owen A on 15 December 2023 | Purchase not verified

    I bought a 2014 120d from Merit Motors in Nov 2023 and could not be happier with the car. It was exactly as advertised and Harry even offered to collect me from the train station as I was travelling up from South Wales. Harry answered all questions about the car honestly and fully and the car was accurately priced, exactly as advertised and fully valeted and mot'd ahead of my arrival. I found dealing with Merit Motors to be a relaxing experience and Harry was helpful and professional throughout and happily adjusted the price down to allow for an mot advisory. I would definitely buy from Merit Motors again.


  • 5

    Helpful and reasonably priced

    By Anonymous on 12 December 2023 | Purchase not verified

    Helpful and reasonably priced dealer who was patient whilst we organised our finance.


  • 5

    Trustworthy

    By Anonymous on 08 December 2023 | Purchase not verified

    Fantastic service. I bought a 2015 Range Rover sport, the car was as described and perfectly presented. They gave me a good price for my part exchange and made the whole experience a nice one.It’s obvious that Harry is in the business for the long term and it’s all about reputation before profit. You can trust this garage and if you have a problem they will sort it straight away as they did for me. There was an issue with a rear light, it took one phone call and Harry sorted it without question. Very pleasant people and professional


  • 5

    Great service

    By Callum B on 06 December 2023 | Purchase not verified

    Transparent and helpful throughout, great service


  • 5

    Good service

    By Navid V on 06 December 2023 | Purchase not verified

    Good service, drove in with a van to sell and got a very good price. Very happy


  • 5

    Class customer service

    By Harry S on 28 November 2023 | Purchase not verified

    arry was and still is in contact all the time whenever there was any questions needing answered. Traded in my car for a truck and couldn’t have been more easy. I like definitely recommend!