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Customer reviews of Merit Motors

At Merit Motors we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Merit Motors

Merit Motors
5
4.6

All 214 customer reviews


  • 5

    By Anonymous on 16 March 2026 | Purchase not verified

    Bought a lovely van, owned for over a year now. Will definitely be returning for an upgrade. Thanks guys.


  • 5

    Ford ranger

    By Steven H on 13 February 2026 | Purchase not verified

    Just purchased a ford ranger. Couldn’t ask for more. Brilliant truck, exactly what I was looking for.


  • 5

    Nice and Easy

    By David D on 10 February 2026 | Purchase not verified

    Bought a lovely ford ranger. Great customer service. Harry was a pleasure to deal with.


  • 5

    Excellent service and amazing customer service.

    By Andrew B on 08 February 2026 | Purchase not verified

    Couldn’t ask for moreُُ. From the initial enquiry to the the final process was made easy. Travelled over 250 miles away, the truck was exactly as described over the phone and on the advert. Would give 10 starts if I could. Nice lads to deal with, would definitely recommend and will definitely be shopping here again. Thanks guys!


  • 5

    Worst Experience Ever at a so called DEALERSHIP

    By Anonymous on 04 February 2026 | Purchase not verified

    Worst so called dealership


  • 5

    Van Purchase

    By Anonymous on 01 August 2025 | Purchase not verified

    I enquired online and was called back within minutes – outstanding response time! The entire process was smooth, efficient, and completely hassle-free. Delivery was prompt and brought right to our door, which was incredibly convenient given that we live over 130 miles away. Exceptional service from start to finish – we couldn’t be more pleased!


  • 5

    By Ishaq M on 12 June 2025 | Purchase not verified

    Just had to share my amazing experience at Merit Motors! I recently bought a car there, and I couldn't be happier with the service I received. Danny was the absolute star who guided me through the whole process. From the moment I walked in, he was professional, friendly, and incredibly attentive to my needs. He took the time to understand exactly what I was looking for and patiently answered all my questions. What really stood out was his genuine care and willingness to go the extra mile. He even offered me a coffee while I was there, which was such a thoughtful gesture. The entire experience was smooth, transparent, and stress-free, thanks to Danny's expertise and dedication. If you're in the market for a new car, I highly recommend visiting Merit Motors and asking for Danny. You won't be disappointed! The service was top-notch, and I drove away feeling confident and satisfied with my purchase. Overall, it was a very nice experience, and I can't thank Danny and the team at Merit Motors enough for their outstanding support.


  • 5

    By Abdullah Y on 12 June 2025 | Purchase not verified

    I recently bought a car from Merit Motors, and Danny was the one who helped me through the process. He did a brilliant job—professional, friendly, and very attentive. He even offered me a coffee while I was there, which was a nice touch. Overall, very good service and a very nice experience. Highly recommend!


  • 5

    Poor performance avoid

    By Anonymous on 25 May 2025 | Purchase not verified

    Poor does not seem interested in customer service never replied and when i eventually got hold of them told a pack of lies said with a customer and could I ring the other number which l did I never got a reply makes you wonder what after service they give it would be a zero star if you could give that


  • 5

    Pleasant enough but doesn’t keep word

    By Anonymous on 02 May 2025 | Purchase not verified

    Although dealer is pleasant and was very helpful pre-sale, they failed to supply the parcel shelf after multiple assurances, gave a 500 mile warranty after offering a 1000 mile warranty, didn’t send in log book and stamped service log without carrying out oil & filter change. In total this has cost me an additional £200. Despite several attempts to call and text to resolve this issue over last few weeks, and a couple of empty promises, nothing has been resolved which is a shame as would have left 5 stars otherwise.